Some of the biggest mistakes are made by those who hold restaurant jobs in hotels. You've also probably taken note of some of the very obvious mistakes made by hotel employees. A hotel employee can make or break your experience. Great food, customer service, and having your needs met are what it is all about. If you are considering applying for a hotel restaurant position, it's always best to put yourself in the customer's shoes. One of the top mistakes you'll notice in hotels with lack of quality employees is that not all the customer's food needs are met. You may end up ordering a breakfast plate with grits, eggs, and bacon, and instead of what you ordered end up with a sausage biscuit with a side of ham. A great restaurant employee doesn't allow the hustle and bustle to interfere with their concentration skills and focuses solely on one customer at a time. Another mistake commonly made by employees who work in a hotel restaurant is an inability to greet the customer with a smile. If you're interested in restaurant jobs, one of the first things you must be certain of is that you can greet each individual with a smile, even on your worst days. As with any workplace, all problems should be left at the door. When you're working with people and have consistent human contact, you must be on your best behavior. Something you've probably noticed is that many restaurant employees fail to wash their hands - obviously, this is not good. Hotels frequently contain hundreds - if not thousands - of new guests on a weekly basis. Restaurant jobs always require that you practice regular hygiene at all times. Not doing so can result in a variety of illnesses - namely food poisoning if the food becomes contaminated by bad bacteria. Restaurant employees ultimately help to decide the fate of hundreds of individuals on a daily basis by the way they choose to handle germs and food. Yet another common mistake is an unclean work area. No one wants to find out that their food is getting prepared in a garbage bin. Once a customer spots that the area in which their food is prepared is unsanitary, the reputation of the hotel may be potentially ruined because from there, the employee can easily discuss their experience with all their friends, as well as report their unpleasant experience to big names such as the Better Business Bureau and complain to other agencies. A hotel restaurant employee who is spotted not performing their job correctly in any matter is at risk for being fired. All it takes is a few customer complaints to the hotel manager and just like that, their job can vanish into thin air. If you're planning on applying for restaurant jobs working in a hotel, be sure that you can stand up to all the expectations. Remember the reputation of the hotel relies on you, and it is also up to you to provide excellent customer service, meeting all customer needs, remaining sanitary, and always greeting everyone with a smile.
Top Mistakes that Hotels Make